Privacy Policy

Last updated: October 9, 2026 · MicroRenoPro · microrenopro.com · Vaudreuil-Soulanges, QC, Canada

MicroRenoPro ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website (microrenopro.com) and booking services. This policy complies with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide when submitting an estimate request through our website form, including:

• Your name
• Phone number
• Email address
• Service address
• Photos of the work area you choose to upload
• Estimate visit availability, desired completion date and timing requests
• Services requested
• Any additional notes you provide about your job

We also collect standard website analytics data (pages visited, time on site, device type) via Google Analytics 4, which does not identify you personally.

2. How We Use Your Information

We use your personal information exclusively to:

• Contact you to confirm the scope of your service request
• Schedule and execute your service visit
• Arrange payment and deposit details
• Follow up after your visit regarding your experience
• Send service-related communications (not marketing) unless you consent

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses the following third-party services that may process your data:

• Netlify — hosts this website and receives and stores estimate request submissions, including any photos you upload (Netlify Forms). Standard server logs may also be collected. Netlify may store data outside Quebec, including in the United States. View Netlify's privacy policy at netlify.com/privacy.
• OpenStreetMap (Nominatim) — suggests addresses as you type in the address field. The text you type is sent to OpenStreetMap to find matching addresses. View its privacy policy at osmfoundation.org/wiki/Privacy_Policy.
• Google Analytics 4 — collects anonymized website usage data. You can opt out via Google's opt-out tools at tools.google.com/dlpage/gaoptout.
• Make.com — forwards a copy of your estimate request, including any photos, to our business email so we can review it. Make may process data outside Quebec, including in the European Union and the United States. View its privacy policy at make.com/en/privacy-notice.
• Google Workspace — we use Google email and Drive for internal communications and file storage, including the estimate requests and photos you send us.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking information is retained for a minimum of 12 months for business record-keeping purposes. You may request deletion of your data at any time by contacting us at the email below.

5. Your Rights (Quebec Law 25 / PIPEDA)

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to the use of your information (subject to legal or contractual restrictions)
• File a complaint with the Commission d'accès à l'information du Québec (CAI)

To exercise any of these rights, contact us at info@microrenopro.com. We will respond within 30 days.

6. Security

We take reasonable precautions to protect your information. Our website is served over HTTPS (SSL). Estimate request data is transmitted over HTTPS and stored on Netlify's secure infrastructure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies

This website uses cookies from Google Analytics 4 to track anonymous website usage. These cookies do not identify you personally. You can disable cookies in your browser settings or opt out of Google Analytics tracking at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

The person in charge of the protection of personal information at MicroRenoPro is the business owner. For any privacy-related questions, requests, or concerns, please contact:

MicroRenoPro
Email: info@microrenopro.com
Website: microrenopro.com
Service area: Vaudreuil-Soulanges, Québec, Canada